Solutions for Payers & Health Plan Marketers

Drive Member Enrollment. Prove Marketing Impact. Protect Member Data.

Strengthen enrollment performance and show leadership real results with a privacy-first marketing platform built for healthcare. With Freshpaint, you can measure what’s working across the member journey while meeting strict privacy and compliance requirements. 
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Trusted by leading Payers and health plan organizations. 

The Results Payers Achieve with Freshpaint

Restore attribution, control cost per lead (CPL), and make every enrollment dollar count without relying on IT or creating compliance risk.
70%
Reduction in CPL and cost per acquisition (CPA)

~2 Weeks
Time to implement and launch enrollment campaigns ahead of AEP deadlines
Full-Funnel
Visibility from first click to completed enrollment

Zero
IT lift required for marketing teams to launch and optimize campaigns

The Freshpaint Platform for Payers 

Solutions That Transform Payer Marketing

Freshpaint helps payer marketing teams move forward without tradeoffs. By creating a privacy-first data foundation, payers can improve performance, measure true enrollment impact, and protect member data, all on a single platform built for healthcare.
Improve Marketing Performance

Connect quote starts, plan comparisons, and completed enrollments without exposing sensitive data. Freshpaint lets you safely build, activate, and optimize segments across ad platforms, restoring retargeting, lookalikes, and suppression lists that drive higher-quality leads and lower acquisition costs.

  • Build suppression lists to avoid wasted spend on already-enrolled members
  • Reduce cost per acquisition by up to 25–40%
  • Restore retargeting and lookalike audiences for members without exposing PHI
  • Scale winning campaigns with confidence during open enrollment
Product Spotlight: Audiences
Segment members by engagement, lifecycle stage, or behavior, then activate campaigns across ad platforms, all while keeping PHI protected.
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Measure Marketing Impact

See how every dollar spent drives member acquisition, retention, and engagement. Freshpaint gives you real-time reporting on cost per acquisition, conversion rates, and campaign ROI, so you can shift budgets to what’s working and prove marketing’s value.

  • Connect ad impressions and clicks to real member actions
  • Identify where member journeys drop off across channels
  • Track cost per acquisition and conversion rates by channel, campaign, and creative
  • Defend budget decisions with data leadership can trust
Product Spotlight: Insights / Analytics
Bring fragmented data together to help teams understand attribution, compare channel effectiveness, and support smarter budget allocation.
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Protect Privacy & Compliance

Stay ahead of regulatory requirements and member trust. Freshpaint gives you full visibility into every tag and tracker on your digital properties, so you can ensure only compliant, anonymized data flows to analytics and ad platforms.

  • Automate governance for all web trackers and tags
  • Provide audit trails for compliance teams
  • Maintain HIPAA compliance while supporting high-performance marketing
  • Keep marketing moving during enrollment periods without engineering bottlenecks
Product Spotlight: Web Tracker Monitor
Continuously monitor third-party trackers across payer websites and applications, identify potential PHI exposure, and control what data is shared downstream.
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Proven Results

Real Impact From Leading Healthcare Organizations

Purpose-Built for How You Market

Payer marketing isn’t one-size-fits-all. Campaigns spike during open enrollment, run across a complex mix of channels, and operate under constant regulatory scrutiny. Freshpaint is designed to support how payer teams actually work.
Win Enrollment When Every Week Counts

During Annual Enrollment Period, every day and every dollar matters. Payer teams need real-time visibility into which channels, creatives, markets, and plans are delivering the lowest cost-per-enrollment so they can optimize in flight and prove ROI to leadership.

How Freshpaint Helps:

  • Monitor lead generation and enrollment conversion rates by channel and market
  • Compare performance across Medicare Advantage, MedSupp, and D-SNP campaigns in real time during AEP
  • Understand how year-round upper-funnel brand campaigns support enrollment during AEP through multi-touch attribution
“Reporting had been a thorn in our side for the entire history of the company. After we started working with Freshpaint, we finally have tracking and reporting capabilities we’d never been able to achieve before, and it’s been a huge unlock for us.” — Director of Performance Marketing, Leading Regional Health Plan
Year-Round Member Acquisition & Re-Engagement

Member acquisition does not stop when enrollment closes. Payers need to efficiently acquire new members, re-engage prior prospects, and avoid wasted spend, all while operating under strict HIPAA, CMS, and state requirements.

How Freshpaint Helps:

  • Build lookalike audiences based on high-value enrolled members to expand reach 
  • Re-engage prospects who engaged during a prior AEP but did not complete enrollment
  • Segment campaigns by plan interest, including Medicare Advantage, MedSupp, and D-SNP
  • Exclude current members to maximize new member acquisition efficiency
“We significantly lowered our cost per lead and cost per application by using Freshpaint’s audiences. By activating our internal propensity and correlation models directly in ad platforms, we narrowed our targeting to people who were actually likely to convert—and the results speak for themselves.” – Director of Performance Marketing, Leading Regional Health Plan
Understand What Drives Enrollment Across the Member Lifecycle

Enrollment decisions are influenced by multiple experiences across research, comparison, and post-login engagement. Payers need to understand which interactions actually predict completed enrollments or plan switches.

How Freshpaint Helps:

  • Automatically capture quote starts, plan comparisons, subsidy tools, and enrollment CTAs
  • Reconstruct enrollment funnels after AEP to identify behaviors that led to completed enrollments or plan switches
  • Connect pre-login plan research with approved post-login portal actions and administrative milestones
  • Maintain visibility across payer sites, microsites, and vendor-managed pages
“Freshpaint gave us view-through conversions—things we simply didn’t have before—and that changed internal conversations fast. People could finally see that someone might view a display or CTV ad and come back later to convert, even if they didn’t click the first time.” – Director of Performance Marketing, Leading Regional Health Plan
The Freshpaint Difference

Why Payers Choose Freshpaint Over Alternatives

Payers don’t have room for tools that force tradeoffs between enrollment performance and compliance. When evaluating platforms, the question isn’t just what works in theory, but what performs under AEP conditions and stands up to scrutiny year-round. Freshpaint is built to do both.
Purpose-Built for Marketing at Scale

Freshpaint has deep expertise in enterprise data, regulatory environments, and digital marketing at scale. For payers, that means a platform designed to support compliant analytics, attribution, and tracking across complex multi-platform stacks that can be used to connect campaign activity to real enrollment results.

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Privacy and Compliance as a Baseline

Freshpaint doesn’t treat compliance as an add-on or a box to check; its privacy-first foundation is designed to give teams greater control and visibility into how enrollment data is collected and shared, even after risky tracking tools are removed. 

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Built to Perform Under AEP & OEP Pressure

Enrollment periods don’t allow for long implementation cycles or constant rework. Freshpaint combines marketer-friendly controls with built-in safeguards. This lets teams launch, adjust, and optimize enrollment campaigns without waiting for engineering support. Marketing gets to move at speed without sacrificing compliance.

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Supported by Teams That Know Healthcare

Freshpaint understands payer marketing and helps teams achieve their specific goals, while maintaining high standards for privacy and data quality. This partnership helps payer teams move faster during enrollment periods, avoid missteps, and continuously improve performance with confidence.

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Ready to Prove Enrollment Performance Without Compliance Risk?
Join 250+ healthcare organizations just like yours that are using Freshpaint to measure enrollment performance, optimize acquisition spend, and defend marketing ROI—all while maintaining HIPAA compliance and eliminating legal risk.
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