Protect Privacy & Compliance

Safeguard Your Marketing Strategy From Compliance Disruption

Lower HIPAA risk, avoid regulatory penalties, and build trust between marketing and compliance, so you can grow without creating liability.
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Privacy Fuels Performance With Freshpaint

Freshpaint Gives You a Privacy-First Foundation That Protects Your Strategy Without Sacrificing Performance

Stop letting compliance fears stall your marketing. With HIPAA-compliant tracking infrastructure built for healthcare, you get visibility and control over every data flow. Marketing and compliance finally work together, and leadership gets confidence that growth won't create liability.
Replace risky trackers with safe infrastructure.

Remove third-party pixels that leak PHI and replace them with Freshpaint's BAA-covered tracking layer. Every data flow is filtered server-side before reaching ad platforms and analytics tools, so PHI never leaves your environment.

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Get audit-ready documentation.

Maintain evidence of control for regulators, auditors, and internal compliance reviews. See exactly what data is being shared, with whom, and when on real-time dashboards that make compliance defensible.

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Stop playing whack-a-mole with tracking.

Marketing teams constantly add new tools without realizing they're creating compliance gaps. Freshpaint gives you centralized governance—one platform controls what all your marketing tools can access, so compliance doesn't depend on marketing remembering to check.

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Build trust between marketing and legal.

When compliance teams trust your data infrastructure, they say "yes" instead of "no." Freshpaint creates alignment by giving both teams visibility, control, and confidence that growth strategies won't trigger enforcement actions.

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Protect your brand and valuation.

Compliance violations don't just mean fines. They mean reputational damage, lost patient trust, and (for PE-backed organizations) valuation risk during diligence. Freshpaint protects the business outcomes you've worked to build.

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Stay ahead of evolving regulations.

State privacy laws, OCR guidance, and class action lawsuits keep changing the rules. Freshpaint's infrastructure adapts automatically, so your marketing stays compliant even as regulations evolve.

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Key capabilities / features

The Tools to Protect Privacy & Compliance

Freshpaint gives you purpose-built products that work together to eliminate privacy risk, provide audit-ready documentation, and give leadership confidence that marketing won't create liability—all while preserving performance.
Web Tracker Monitoring
See and Control What's Actually on Your Website

Discover all the trackers and pixels currently on your website, including ones you didn't know were there. Get real-time visibility into which tools are collecting PHI and automatically block risky data flows before they reach third-party platforms. Turn your website from a compliance liability into a defensible, governed data environment.

Key Benefits:

  • Automatic discovery of all trackers on your site—even hidden ones
  • Real-time alerts when new trackers appear without approval
  • One-click blocking of risky data flows to non-BAA tools
  • Audit logs showing exactly what data was shared and when
  • Server-side filtering that strips sensitive data before it leaves your environment
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Consent Management
Compliant Consent That Actually Works

Go beyond basic cookie banners with consent management built for healthcare. Collect granular user preferences, enforce those preferences across all your marketing tools, and maintain audit trails proving compliance. Unlike generic consent platforms, Freshpaint ensures that when users opt out, data flows actually stop—not just the banner recording a preference.

Key Benefits:

  • Granular consent controls by tool, data type, and purpose
  • Enforcement across all downstream platforms
  • Audit trails for regulatory reviews and compliance documentation
  • Pre-built templates that meet HIPAA, state privacy law, and GDPR requirements
  • Integration with your existing privacy infrastructure
Event Tracking
Control Every Data Flow With Precision

Define exactly which data points flow to which platforms at the event level. Create custom allowlists and blocklists that automatically filter PHI before it reaches third-party tools. No more relying on developers to remember rules or hoping marketing doesn't accidentally expose sensitive data. Freshpaint enforces governance automatically, so compliance doesn't depend on human memory or manual processes.

Key Benefits:

  • Event-level control to decide what each tool can and can't access
  • Automatic PHI filtering with customizable allowlists and blocklists
  • Visual governance interface with no coding required
  • Real-time enforcement that stops risky data flows before they happen
  • Audit trails showing exactly what was blocked and why
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Compliant Tracking
Replace Risky Pixels With Safe Infrastructure

Remove all third-party trackers from your website and replace them with Freshpaint's BAA-covered tracking layer. Collect data server-side (where you control it) instead of letting pixels collect by default and leak PHI. This is the foundation that makes everything else possible: compliant tracking that preserves performance.

Key Benefits:

  • BAA-covered tracking infrastructure that replaces risky third-party pixels
  • Server-side data collection so PHI never reaches third-party platforms
  • Works with all your existing marketing tools through 100+ integrations
  • HHS-approved approach explicitly outlined in OCR guidance
  • No performance loss, with the same level of visibility and less risk

Built for Your Type of Organization

Different healthcare organizations face different compliance pressures. Freshpaint helps you lower risk and build defensible strategies, no matter your vertical
200+
Class action lawsuits filed against healthcare orgs over web tracking
$145M
In HIPAA enforcement penalties from OCR since 2008
98.6%
Hospital websites found with risky third-party trackers by researchers

HHS-Approved
Built around the HHS guidelines for HIPAA-compliant use of tracking technologies

Built for Your Type of Organization

Protect Your Organization From OCR Enforcement

Large health systems and regional hospitals are high-profile targets for OCR investigations and class action lawsuits. Freshpaint gives you audit-ready documentation, centralized governance across multiple sites and service lines, and defensible data practices that protect your organization from enforcement actions.

Key Applications:

  • Replace risky GA4 and advertising pixels across all hospital websites and patient portals
  • Centralized governance for multi-site systems with one policy enforced everywhere
  • Audit logs for compliance reviews, OCR investigations, and internal audits
  • BAA-covered infrastructure that satisfies HIPAA requirements by default
Scale Patient Acquisition Without Compliance Slowdowns

Multi-location urgent care chains, outpatient centers, and specialty providers need to grow patient volume without compliance friction getting in the way. Freshpaint helps marketing teams keep acquisition programs running, maintain visibility across channels, and show compliance teams and auditors that growth won’t introduce new risk.

Key Applications:

  • Audit-ready compliance documentation for PE diligence and investor reviews
  • Multi-location governance with consistent compliance across all clinics
  • Remove risky pixels that create liability during rapid growth phases
  • Demonstrate to CFOs and PE firms that marketing growth won't trigger enforcement actions
“We're performance marketers. If we can't track what happens after the click, we're flying blind.” — Megan Quillian, GoHealth
Stay Compliant Across Your Practice Network

From PE-backed DSOs to independent practices, dental organizations need to keep patient acquisition running without compliance concerns shutting down effective marketing. Freshpaint provides centralized governance across all your locations, with clear audit trails that support compliant growth and protect patient data.

Key Applications:

  • Centralized compliance for multi-location DSOs ensures that one policy is enforced everywhere
  • Audit documentation for insurance carriers, PE firms, and compliance reviews
  • Remove risky pixels that create liability as you scale locations
Navigate HIPAA and Compliance During AEP

National and regional payers face intense scrutiny from federal and state regulators, especially during AEP when marketing volumes spike. Freshpaint helps you run compliant campaigns at scale, maintain audit trails for regulatory reviews, and demonstrate to compliance teams that growth strategies won't trigger enforcement actions.

Key Applications:

  • HIPAA-compliant tracking during high-volume AEP campaigns
  • Audit trails for compliance reviews
  • Documentation proving data practices meet both HIPAA and state privacy law requirements
“Our executive team kept asking us to prove marketing ROI, but we only had CPL data. Freshpaint let us show them cost per completed enrollment by campaign. Suddenly, we went from defending our budget to getting asked how much more we could scale.” — VP of Medicare Marketing, National Payer
Navigate Federal and State Privacy Laws

Pharmaceutical companies, device manufacturers, and virtual care platforms face a complex regulatory landscape, including FTC enforcement, state privacy laws, class action lawsuits, and Congressional scrutiny. Freshpaint helps you run compliant DTC campaigns, demonstrate defensible data practices, and avoid the costly enforcement actions that have hit companies like GoodRx.

Key Applications:

  • FTC-compliant tracking for DTC campaigns, co-pay programs, and patient support sites
  • State privacy law compliance (e.g., California, Colorado, Maryland, Washington, and others)
  • Audit trails proving you're not improperly sharing sensitive health data with ad platforms
  • Privacy-first foundation prevents sensitive data from reaching downstream platforms
A leading diabetes device company used Freshpaint to track which campaigns drove completed CGM trials, not just landing page visits. They discovered their lowest-CPL campaign had the worst conversion rate to completed trials. By reallocating budget to higher-performing campaigns, they reduced cost per trial by 45%.

Unlock Your Marketing Potential 

Protecting your strategy is just the foundation. Once compliance risk is mitigated, unlock performance and measurement.
Turn Proof Into Performance Gains
With your privacy infrastructure compliant and defensible, you can use it to drive growth. Activate new channels, build better audiences, and optimize campaigns while maintaining the compliance foundation that protects your strategy from disruption.
Learn How to Improve Performance
Prove Your Value With Compliant Data
Use your privacy-first infrastructure to connect ad clicks to attended appointments and prove ROI. When your measurement is both accurate and compliant, you earn leadership's trust and unlock budget to grow.
Learn How to Measure Impact
FAQ

Common Questions About Protecting Privacy & Compliance

How do I know if my website is currently leaking PHI?

Most healthcare websites are leaking PHI right now through third-party pixels and trackers. Freshpaint can scan your site in minutes and show you exactly which tools are collecting sensitive data and where it's going. Get a free Web Tracker Audit to see your risk.

Isn't a consent banner enough to stay compliant?

No. Consent banners record user preferences, but they don't actually stop pixels from firing or data from flowing to third-party platforms. Regulators and plaintiff attorneys have explicitly called out consent-only approaches as insufficient. Freshpaint blocks unpermitted data from leaving your environment. Consent is evaluated instantly, and downstream tools only receive data when they’re allowed to.

What happens if we get an OCR investigation or class action lawsuit?

With Freshpaint, you have audit trails showing exactly what data you collect, where it goes, and how you control PHI. This documentation is critical for defending against enforcement actions or class-action lawsuits. Plus, Freshpaint’s infrastructure follows the approach outlined in updated HHS guidance for compliant use of online tracking technologies in healthcare, giving you a defensible position if regulators come knocking.

Do we have to shut down our marketing while we implement Freshpaint?

No. Most customers complete implementation in 3 weeks without disrupting campaigns. Freshpaint migrates your existing tags, sets up compliant alternatives, and transitions gradually.  This lets marketing stay running while you eliminate risk.

How do we get buy-in from our legal and compliance teams?

Freshpaint is designed to make compliance teams say "yes" instead of "no" by providing documentation, audit trails, and BAA coverage that meet their requirements. Most customers find that legal becomes their biggest advocate once they see how Freshpaint reduces organizational risk.

What if new regulations or state privacy laws come into effect?

Freshpaint's infrastructure adapts to evolving regulations automatically. When new state privacy laws take effect or OCR updates guidance, controls are updated so you stay compliant without manual work. Your compliance doesn't break when rules change.

How does Freshpaint compare to just removing all our tracking?

Removing all tracking eliminates compliance risk, but it also eliminates visibility, attribution, and your ability to optimize campaigns. Freshpaint gives you the best of both worlds—full tracking visibility with zero compliance risk. You don't have to choose between growth and safety.

Simple Pricing That Scales With You

Improving performance is just the beginning. Once you've optimized campaigns and lowered costs, take the next step.

Fast time to insight—start proving ROI within a few weeks.

Ready to Protect Your Marketing Strategy?
Join 250+ healthcare organizations just like yours that are using Freshpaint to lower HIPAA risk, avoid enforcement actions, and build trust with compliance teams—all while preserving the marketing performance you need to grow.
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